Practical Information

Payment can be made online or by MobilePay. For any questions you may have, please do not hesitate to get in touch on +45 27829899.

 

I’m happy to ship outside of Denmark. Kindly email your details to hello@atelieraugusta.dk and I will return with a shipping quote.

 

Goods are shipped from Nørrebro, Denmark within 3 days of receipt of payment. Goods are insured during shipping and must be inspected by the customer upon receipt. Any damages must be communicated to Atelier Augusta on the day of receipt in order for the insurance to be valid.

 

All goods can be returned within 14 days of receipt – kindly notify us of the return by email prior to dispatch. Atelier Augusta will reimburse you for the full amount minus shipping cost. Return shipping is the responsibility of the buyer – I kindly ask you to make sure the goods are safely wrapped and insured.

 

Unless specified otherwise, items are sold under the VAT margin scheme and VAT cannot be deducted. Kindly note that goods shipped from Denmark to countries outside EU may be subject to customs and import tax charged by the recipient country